What is VERTA Neck
A rechargeable heated kneading massager shaped for the neck and shoulders. The product specification lists four massage heads, three heat levels, three intensity levels and a fifteen-minute timer.
What are the heat settings
Three settings: 104°F, 109°F and 113°F, with a manufacturer-stated tolerance of ±5.4°F. Start low and use the level that feels comfortable.
How strong is the massage
There are three intensity levels. The device uses four mechanical massage heads around the neck-and-shoulder area.
How long is a session
Fifteen minutes. The built-in timer ends the session automatically.
Battery and charging
2200mAh rechargeable battery with Type-C charging.
How loud is it
The product is rated at operating noise below 55dB.
Can the lining be cleaned
The product uses a detachable, washable lining. Follow the final VERTA care instructions included at launch.
Shipping
The current U.S. fulfillment route averages about 8 days in transit after processing. Tracking is provided and delivery timing can vary by destination.
The guarantee
Try VERTA at home for 60 days from delivery. Request a free return within that window, even if you have opened and reasonably used it. We provide a prepaid label, with no return-shipping charge or restocking fee. See our Returns & Refunds page for instructions.
Is this a medical device
No. VERTA Neck is sold as a personal massager for home use, not to diagnose, treat or cure a condition. Read the final safety instructions before use.